Frequently Asked Questions:

Plumbing:

How can I prevent clogged drains?

Limit what you put down the drain

• Avoid putting food, coffee grounds, and grease down the kitchen drain. Instead, put leftover food in the trash or compost heap, and pour liquid grease into a sealable container. 

 

Use a hair catcher

• Cover your shower and tub drains with a mesh screen or a perforated shower drain hair catcher to keep hair out of the drain. 

 

Rinse with hot water

• After each use, run hot water down the drain to help small food particles run through. If you have frequent clogs, pour very hot water down the drain at least once a week. 

 

Use a garbage disposal

• A garbage disposal grinds up food waste so it can be easily flushed down the drain. 

 

Use a drain strainer

• A drain strainer catches debris and particles in the water before they can enter your plumbing system. 

Schedule regular cleanings

• Regular cleaning can help prevent clogs and blockages, improve drainage, and increase energy efficiency. Call and schedule your appointment today 800-GET-ROTO

 

What should I do in case of a plumbing emergency?

During a plumbing emergency, it's important to prioritize safety and prevent further damage. Here's how you can respond: 

 

• Shut off the water: Turn off the main water valve or shut-off valve to stop the water flow.
• Turn off the water heater: After shutting off the main water, turn off the water heater to avoid overheating or explosions.
• Turn off electricity: If water is near an electrical source, turn off the electricity to prevent shock.
• Open drains and spigots: Drain any remaining water from the pipes by opening all faucets and spigots, including outdoor ones.
• Call a plumber: Contact a licensed plumber for help. Provide details about the issue to help them solve the problem.
• Avoid DIY repairs: Even with plumbing experience, it's best to leave emergency repairs to professionals.
• Avoid harsh chemicals: Chemicals can damage pipes and worsen the problem.
• Assess the damage: Try to identify the issue and the location of the problem.
• Call the water company: If you can't locate the source of the issue, consult your water company or utility provider. They can help determine if the issue affects more than your home. 

How do I fix a leaky faucet?

Here are some things you can try to fix a leaky faucet: 

 

Turn off the water

• Before starting any work, turn off the water supply at the valve and handle beneath the sink. 

Find the leak

• A pool of water around the base of the faucet usually means the O-ring needs to be replaced. 

Remove the handle

• For cartridge faucets, pull the handle's lid to reveal screws, then remove the screws and bend the handle backwards. 

Remove the cartridge or stem

• The faucet stem, also known as the cartridge, may be the cause of the leak. Remove the old one and determine if it needs to be replaced. 

Tighten the adjusting ring

• Removing the handle and tightening the adjusting ring can fix most leaky faucets. 

Replace the O-rings

• If the O-rings on the cartridge are worn out, replace them. 

 

Reassemble the faucet

• Replace the gasket or washer, then reassemble the faucet and tighten the handle with a screwdriver. You can use plumber's tape to ensure a tight seal. 

 

Other things to check include:

• Checking the washers
• Making sure the faucet is aligned correctly
• Checking for cracks in the faucet
• Ensuring the water pressure is not too high or too low
• Clearing any debris that might be blocking the faucet
• Ensuring the shut-off valve is working properly

Why is my water pressure low?

There are several reasons why your water pressure might be low, including: 

Clogged pipes

• Over time, dirt, food, and other debris can build up in your pipes and cause low water pressure. 

 

Faulty pressure regulator

• A defective pressure regulator can affect the water pressure throughout your home. 

Leaking pipes

• Leaks can redirect water flow away from where you need it, resulting in lower water pressure. You might be able to hear a dripping sound or see excess moisture near a leaking pipe. 

Closed valves

• If your main water shut-off valve or any of your plumbing fixture shut-off valves are closed, it can restrict water flow and cause low water pressure. 

Corroded pipes

• Corrosion can narrow your pipes over time, which can reduce water pressure. If your water has a red or orange tint that clears after a few seconds, your pipes might be corroded. 

Water supplier issues

• If your water pressure suddenly drops throughout your house and your neighbors are also experiencing the problem, it could be a water supplier issue. 

 

Water heater problems

• A malfunctioning water heater can disturb the water pressure throughout your house. 

 

Do plumbers fix water heater?

Yes, plumbers typically handle the repair and installation of water heaters. They can address issues like leaks, temperature inconsistencies, or problems with the heating element. If your water heater is having trouble, a licensed plumber should be able to diagnose and fix the problem or suggest a replacement if needed.

How often should I have my plumbing inspected?

In general, you should have your plumbing inspected every one to two years, but there are some situations where you might want to have it done more frequently: 

 

New home

• If you've recently moved into a new home, you might want to have it inspected more frequently, especially in the early years. 

Old home

• If your home is over 40 years old, you might want to have it inspected more frequently. 

 

Trees

• If you have large trees near your main sewer line, you might want to have it inspected more frequently. Tree roots can cause damage to sewer lines and water main lines. 

 

Neighborhood issues

• If there are sewer line or drain backups in your neighborhood, you might want to have it inspected more frequently. 

 

Suspected problems

• If you suspect that your house may have plumbing issues, you should schedule an inspection as soon as possible. 

 

A plumbing inspection can help you avoid leaks, clogs, and pipe breakage. It can also help you save money on emergency repairs and keep your water heater running. 

 

What causes my toilet to keep running?

A toilet may keep running for several reasons, including: 

 

Flapper

• A worn-out flapper, also known as the flush valve, is the most common cause of a running toilet. The flapper is a plug that holds water in the tank until the toilet is flushed. Over time, the flapper wears down, allowing water to slowly seep into the bowl. 

 

Fill valve

• A leaky fill valve can cause water to leak and the toilet to run constantly. Gaps in the fill valve may mean the mechanism needs to be replaced. 

 

Refill tube

• If the refill tube is not the right size for the toilet, it can cause the water level in the tank to drop too low, which can lead to a running toilet. The refill tube can be adjusted or replaced with a properly sized one. 

 

Overflow tube

• If there is too much water in the tank, overflow water can leak down into the bowl from the tank via the overflow tube. The water level in the tank can be adjusted by lowering the toilet float. 

 

Flush valve

• A broken flush valve can cause the toilet to run consistently. If the flush valve malfunctions and doesn't send water to the bowl, it can't turn off and stop draining. 

 

Replacing any of these parts will usually stop the toilet from constantly running. 

 

What to do with a clogged drain?

There are a few ways to unclog a drain, including: 

 

Boiling water

• Pouring boiling water down the drain can break down grease and fat blockages. This is especially effective for kitchen drains. 

 

Baking soda and vinegar

• Mix one cup of baking soda with one cup of vinegar and let it sit in the drain for about 30 minutes. This creates a "volcano" reaction in the drain. 

 

Baking soda and salt

• Pour half a cup of baking soda down the drain, followed by half a cup of salt. Let it sit for about 8 hours. 

 

Dish soap and hot water

• Mix a few spoons of dish soap with about 2 liters of hot water and pour it down the drain. This works well for grease and sticky residue. 

 

Plunger

• Place a plunger over the drain opening and apply steady, downward thrusts. 

 

Drain snake

• A drain snake is a tool that can be used for clogs that are too deep in the drain pipe. 

 

If these methods don't work, you can call a plumber. Call and schedule your appointment today 800-GET-ROTO

What to do if my toilet overflows?

If your toilet overflows, you can try these steps: 

 

• Turn off the water supply: Locate the water shut-of valve, which is usually near the base of the toilet, and turn it clockwise. 
• Clean up the water: Remove any water that has spilled onto the floor. 
• Plunge the toilet: If the water level isn't too high, you can try plunging the toilet to clear the clog. A plunger with a flange can create a better seal. 
• Check the flapper: If you can't turn off the water supply, you can try checking the flapper. Remove the tank lid and look for a hinged rubber disc that covers a hole at the bottom. If the flapper is open, you can close it manually. 
• Disinfect surfaces: Wash and disinfect any surfaces in the bathroom that were dampened by the water. 
• Check for water damage: Look for any signs of water damage. 
• Call a plumber: If the toilet overflows by itself, or if you're unable to fix the problem, you can call a plumber. An overflowing toilet is a plumbing emergency that can be dangerous. Call and schedule your appointment today 800-GET-ROTO

Septic:

How often should I pump my septic tank?

The frequency at which you should pump your septic tank depends on several factors, including: 

 

• Tank size: Larger tanks need to be pumped less frequently.
• Number of people: The more people in your household, the more frequently you should pump your tank.
• Water use: How much water you use can affect how often you need to pump your tank.
• Type of tank: Aerobic treatment units (ATUs) in rural areas need to be cleaned annually.
• Other factors: Using a garbage disposal, running an in-home business, or entertaining guests often can all affect how often you need to pump your tank. 

In general, you should pump your septic tank every 3 to 5 years. You should also have your septic tank inspected by a professional every 1 to 3 years. 

 

Some signs that your septic tank needs to be pumped include: Pooling water around your septic tank or leach field, Slow drainage, Smells, Extra green grass, and Toilets or drains backing up. 

The best time of year to pump your septic tank is spring, summer, or early fall. You should avoid pumping your tank in the winter because of frozen ground and accessibility issues. 

Pumping your septic tank too often can cause problems because it removes the bacteria that breaks down waste material into sludge and effluent. This bacteria can then go out into the drain field, which can lead to clogs and failures. 

 

What are the signs that my septic system is failing?

A failing septic system can be dangerous and expensive and can contaminate the environment and make people sick. Here are some signs to watch out for: 

 

Drainage

• Slow drains in sinks, showers, and bathtubs, even after using a plunger or snake. Gurgling sounds in the plumbing. 

 

Water

• Sewage or water backing up into drains, sinks, and toilets. Standing water or damp spots near the drain field or septic tank. 

 

Smells

• Bad odors around the drain field or septic tank. 

 

Grass

• Bright green or spongy grass, especially during dry weather, over the drain field or septic tank. 

 

Nearby water

• Algae blooms in nearby lakes or ponds. High levels of coliform bacteria or nitrates in drinking water wells or surface waters. 

 

Other

• Straight pipe discharging untreated wastewater to the ground. Collapsing soil over the leach field. 

If all the drains in your home are draining slowly, you should call a septic professional immediately. Septic systems need regular maintenance to prevent environmental damage and health hazards. 

Can I use regular household cleaners with a septic system?

Yes, you can use regular household cleaners with a septic system, but it’s best to use them in moderation and choose products carefully. Some tips to keep your septic system healthy include:

• Use Biodegradable Cleaners: Opt for biodegradable or septic-safe products when possible. These are less likely to disrupt the natural bacterial balance in your septic system.
• Avoid Harsh Chemicals: Try to avoid heavy-duty chemicals like bleach, ammonia, and strong solvents. These can kill the beneficial bacteria in your septic tank that help break down waste.
• Be Conservative with Usage: Use cleaners sparingly to limit the amount of chemicals entering the system. For example, rather than pouring a lot of cleaner down the drain, use just enough to get the job done.
• Flush with Water: After using a cleaner, flush it with plenty of water to help dilute and carry it away from the tank.
• Regular Maintenance: Schedule regular septic system maintenance to keep things running smoothly, including pumping the tank as needed and checking for any issues.

By being mindful of the cleaners you use and how much you use, you can help ensure your septic system remains in good working order.

What should I avoid putting down my drains if I have a septic system?

Many things that go down drains can harm the bacteria in a septic tank, which breaks down organic matter. Here are some items to avoid: 

 

• Non-biodegradable items: Diapers, sanitary products, condoms, cigarette butts, paper towels, and plastics 
• Chemicals: Paint, paint thinners, gasoline, motor oil, pesticides, photographic chemicals, solvents, and drain cleaners 
• Medications: Pills, capsules, and liquid medications 
• Grease and oils: Fats, butter, wax, cheese, and heavy cream 
• Coffee grounds: Can make the tank too acidic for bacteria 
• Surfactants: Foaming agents found in soaps and detergents that can damage the bacteria colony 
• Antibacterial products: Antibacterial soaps and other products with antibacterial qualities 

Other tips include: 

•  Limiting use of garbage disposals 
• Disposing of grease in a container to harden before throwing it away 
• Avoiding parking or driving on the drain field 
• Using toilet paper and cleaning products that are septic-safe 
• Having the septic tank pumped every 3–5 years 

 

Some say that most plumbers advise against using chemical drain cleaners like Drano, as the heat from the chemical reaction can weaken pipes. To unclog drains, a combination of 1/2 cup each of baking soda and white vinegar can be poured down the drain, followed by hot water after a couple of minutes. 

 

How can I prevent septic system problems?

Here are some ways to prevent septic system problems: 

 

• Regular maintenance: Have your septic system inspected every 1–3 years and pumped every 3–5 years, or as needed. 
• Use water efficiently: Avoid using too much water, and spread out laundry use over the week. 
• Manage what goes down the drain: Only flush human waste and toilet paper down the toilet. 
• Protect your drain field: Keep people, animals, and vehicles off the system, especially the area between the house and tank. 
• Insulate your system: Add insulation to your system, such as replacing pipes with insulated pipes, adding foam panels, or adding more soil cover. 
• Use warm water: Use warm or hot water during the winter months. 
• Avoid plowing snow on the drain field: Snow is a good insulator, but plowing it on the drain field can overload it. 

The most common reason for septic system failure is using more water than the soil can absorb. This can cause sewage to back up into the house or force it to the surface. 

 

What should I do if my septic system backs up?

A septic tank backup can cause health risks and damage, so it's important to take immediate action. Here's what you can do: 

 

• Stop water usage: Turn off the main water supply and avoid using drains and toilets. Using water can make the blockage worse. 
• Call for help: Contact a licensed plumber or septic service company to fix the issue.  Call and schedule your appointment today 800-GET-ROTO 
• Check the tank: Look for unusual lawn growth or pools of water around the tank. 
• Clean the area: Clean up any affected areas. 
• Contact insurance: Call your insurance agent. 
• Avoid vegetation: Keep the drain field free of heavy equipment and vegetation. 

 

Other steps you can take include: 

•  Inspecting the sewer line: Look for clogs or damage. 
• Flushing pipes: Flush out the pipes between the house and the tank. 
• Checking the water level: Check the water level in the septic tanks. 
• Treating the system: Monthly, treat the system with a biodegradable product. 
• Maintaining the drain field: Keep the drain field graded. 

Regular maintenance can help reduce the risk of future septic tank issues. 

 

How long does a typical septic system last?

A septic system's lifespan can range from 15 to 40 years, but it can last longer with proper maintenance. Factors that can affect a septic system's lifespan include: 

 

Material

• Concrete septic tanks are the most common and tend to be more durable than steel tanks. Plastic tanks are also rust-proof, but they may be more easily damaged than concrete. 

 

Maintenance

• Regular maintenance, such as pumping the tank every couple of years and adding biological additives, can help a septic system last longer. 

 

Soil conditions

• Soil conditions can affect the rate of percolation in the drain field area. 

 

Usage

• What you put into your toilet and sink can impact your system. Many common household items can clog your system or kill the microbes that treat the wastewater. 

 

Construction

• The system should be properly designed and installed by a qualified plumbing professional. 

 

Location

• Leach fields should be maintained in a well-ventilated area and should not be located in areas that are exposed to direct sunlight. 

Sump pumps:

How often should I test my sump pump?

Sump pumps should be tested regularly, and how often depends on how the pump is used: 

 

Every three to four months

• This is a general recommendation for testing sump pumps. 

 

More often

• If the pump is used to dispose of water from a washing machine, it may need to be inspected more frequently. Soapy water can strain the pump and affect its ability to function properly. 

 

Before the wet season

• It's a good idea to test the pump in early spring before the wet season to ensure it's working properly. 

 

Annually

• A more comprehensive annual maintenance procedure can include checking the sump basin for debris, reinstalling the pump, and verifying that the float switch moves without binding. A professional inspection can also help prolong the pump's lifespan. 

 

Other tips for maintaining a sump pump include:

• Cleaning the pump
• Checking for worn parts
• Installing a battery backup
• Inspecting the water discharge area
• Ensuring the exterior drainpipe is free of debris. 

What are the common signs that my sump pump is failing?

A failing sump pump may not be obvious until it fails to operate when needed. Here are some common signs that your sump pump might be failing: 

 

Noises

• Strange, loud, or continuous motor noises could indicate a failed bearing, jammed impeller, or worn parts. Grinding or rattling noises may mean a damaged impeller. 

Running

• Constant cycling, short cycling, or running longer than usual to process water could indicate issues with the float, switch, or the pump's ability to handle water volume. 

 

Vibrations

• Loud or continuous vibrations could be caused by debris in the pump's mechanisms. 

 

Rust

• Visible rust or brown water could indicate iron bacteria, which can damage the pump and plumbing. 

 

Inactivity

• Failure to turn on when it rains or infrequent usage can shorten the pump's life. 

 

Other signs

• Clogging, standing water, basement flooding, or a tripped circuit. 

 

Some sump pump failures are caused by power outages, lack of maintenance, improper installation, or old age. While sump pumps typically last around 10 years, infrequent usage can shorten their lifespan. 

To test your sump pump, fill the pit with enough water to activate the float and turn on the pump. If the pump doesn't activate when the water level is near the top, the switch may be faulty. When the pump turns on, it should remove nearly all the water. 

 

Some recommend routine sump pump maintenance every three to four months, with a more comprehensive inspection annually. Call and schedule your appointment today 800-GET-ROTO 

How do I maintain my sump pump?

 Here are some ways to maintain your sump pump

• Check for wear and damage: Visually inspect the pump for corrosion, cracks, or other signs of damage.
• Clean the pump: Disconnect the pump, remove it from the basin, and clean it with a damp cloth or sponge. You can also use a garden hose to spray the pump. 
• Clean the inlet screen: Use a brush to remove debris from the inlet screen, which is located at the base of the pump. 
• Test the float switch: Fill the pump basin with water and make sure the float switch moves through its full range without getting stuck. 
• Test the pump: Listen for odd sounds and make sure the pump turns on and off when it should. 
• Check the power source: Test your GFCI outlet by pressing the reset button once a year. You can also unplug the float switch and power cord to reset them. 
• Check the drainpipe: Make sure the drainpipe points away from your home and isn't blocked by dirt or rocks. 
• Install a battery backup: A battery backup can help keep your pump running during a power outage. 
• Replace the float switch: Many manufacturers recommend replacing the float switch every two years. 

Do I need a battery backup for my sump pump?

A battery backup for your sump pump can help prevent flooding and water damage in your basement during power outages. Sump pumps are essential for keeping groundwater out of basements and crawl spaces, but they rely on electricity and can fail during storms or heavy rainfall. Battery backups can provide a secondary power source and are especially important for homes in areas that experience frequent power outages or severe weather. 

Here's what to consider about sump pump battery backups: 

 

Power source

• Battery backups can operate on batteries or water pressure. Water-powered backups rely on municipal water supply pressure and can run for days during an outage. However, they may not work if your home is far from a booster pump or others in the area are using the same water supply. 

Run time

• A fully-charged battery can typically run a sump pump continuously for 5–7 hours, or intermittently for 1–3 days. The longer the pump runs, the less power it has. 

 

Maintenance

• Battery backups should be checked every few months for water levels and the terminals should be cleaned twice a year. Batteries typically need to be replaced every 5 years. 

What should I do if my sump pump is running but not removing water?

A sump pump that runs but doesn't remove water could be due to a number of issues, including a clogged discharge pipe, broken impeller, or stuck float switch. Here's how you can troubleshoot: 

 

Check the discharge line

• Ensure the pipe and joints aren't leaking, and remove any debris. A plumber's snake and hose can help clear blockages. 

 

Inspect the impeller

• Turn off the power and check for broken or worn blades, which may require replacement. 

 

Check the float switch

• A stuck "on" position can cause continuous running. Gently tap the switch to see if it moves. If not, it may need to be replaced. 

 

Clean the inlet screen

• Turn off the power and remove debris from the screen located at the bottom of the unit. 

 

Check the check valve

• Ensure the arrow is pointing in the correct direction. If the valve is faulty, disassemble and clean it. 

 

Consider leaking pipes

• Even a small leak can trigger the pump unnecessarily. 

 

Inspect the sump pump pit

• If the pit is dirty, you can try mixing two gallons of warm water with one gallon of vinegar and letting it sit for at least 20 minutes. Rinse the pump with five gallons of clean water. 

 

If these steps don't resolve the issue, you may need a larger pump or to consult a waterproofing professional. Call and schedule your appointment today 800-GET-ROTO 

 

Sewage Ejectors:

How does a sewage ejector pump work?

A sewage ejector pump, also known as a sewage pump, removes wastewater from a home and pumps it to a higher elevation, such as the main sewer line. The pump works by using a float and a pump to move wastewater through pipes.

Here's how it works: 

 

• Collection: A basin or tank collects wastewater from the home's plumbing fixtures.
• Activation: When the wastewater reaches a certain level, a float in the tank turns on the pump.
• Pumping: The pump moves the wastewater through pipes to the main sewer line or septic tank.
• Completion: The process ends when the float returns to its original position. 

Sewage ejector pumps are often installed in basements where plumbing fixtures are below the main sewer line. They are typically located in a basin below the home's grade level, which is covered to seal out sewer gas smells. 

Sewage ejector pumps can have one or two tanks. If a home has two tanks and one fails, the other tank will continue to pump.

How often should I have my sewage ejector pump serviced?

Sewage ejector pumps should be serviced at least annually to ensure they're working properly and to prevent costly repairs. Some recommend having them inspected every six months. Regular maintenance and professional inspections can extend the pump's life and prevent unexpected breakdowns. 

 

Signs that your pump may need repair or replacement include:

• Pump noises: Grinding, screeching, or constant cycling
• Pump performance: Dirty water, slow drainage, or frequent failures
• Pump activation: The pump doesn't start or struggles to start
• Visual signs: Rust, corrosion, or an effluent backup 

You can also perform seasonal checks to ensure the pump pit is free of debris and the pump impeller isn't clogged. Tighten any loose screws, belts, or brackets, and visually inspect for signs of wear and tear. 

What are the signs that my sewage ejector pump needs repair?

A sewage ejector pump might need repair if you notice any of the following issues: 

 

• Noises: Strange sounds like grinding, rattling, or humming 
•  Cycling: The pump turns on and off more frequently than usual 
•  Odors: A strong sewage smell coming from the pump or plumbing 
•  Clogging: Frequent clogs or backups 
•  Water levels: High water levels in the basin 
•  Drainage: Slow draining in toilets, sinks, or other fixtures 
•  Circuit breaker: A tripped circuit breaker 
•  Age: The pump is over 10 years old 

 

If you notice any of these signs, it's important to contact a professional for an inspection. Call and schedule your appointment today 800-GET-ROTO. A failing pump can lead to sewage backup and damage your home's foundation or basement. 

To maintain your sewage ejector pump, you can visually inspect it and the surrounding area for signs of damage, cracks, or leakage at least once every three months. 

 

Can I install a sewage ejector pump myself, or should I hire a professional?

Installing a sewage ejector pump can be difficult and requires drilling into concrete. We recommend hiring a professional plumber to ensure the pump is installed correctly and to prevent basement plumbing issues.  Call and schedule your appointment today 800-GET-ROTO

Here are some things to consider: 

 

• Complexity: Installing an ejector pump involves choosing the right pump size and drilling into concrete to place the basin. This can be a loud, dusty project that requires extra tools and skills.
• Safety: Working in or around water can be dangerous if proper precautions aren't taken.
• Permits: New installations may require a permit. 
• Maintenance: Ejector pumps typically need professional maintenance and repair. 

A local sewer service can help choose the right pump, install it safely and correctly, and ensure it complies with code. 

How long does a sewage ejector pump typically last?

A sewage ejector pump typically lasts between 7 and 10 years, but can last longer with proper maintenance. 

 

Here are some tips for maintaining your sewage ejector pump: 

 

• Regular cleaning
• Clean the pump, especially the vents, and check that all components are tight and working properly.
• Professional maintenance
• Schedule regular professional maintenance to keep your system running well and extend its life. 
• Avoid power outages
• Power outages can cause electrical issues that damage the motor. A battery backup can help mitigate this risk. 

Some other factors that can affect the life expectancy of a sewage ejector pump include:

• Quality of the pump
• How often the pump needs to run
• The electrical supply to the pump.

Vactor Service:

What is sewer vactor service, and how does it work?

A vactor truck is a heavy-duty sewer cleaner that uses high-pressure water jets and vacuums to dislodge and remove debris from underground pipes, catch basins, and stormwater systems. Vactor trucks are often used by municipal cleaning services and for septic tank cleaning. 

 

The process

• A powerful pump generates high-pressure water streams to break up blockages and debris. Then, a strong vacuum sucks the waste into storage tanks for proper disposal. 

Uses

• Vactor trucks can help with storm drain cleaning, deep tank cleaning, and large diameter pipes. They can also expose underground utilities, sewer pipes, and electrical wiring systems. 

 

Features

• Vactor trucks have large vacuum hoses and water jet hoses. Some models offer features like IntuiTouch controls, high ground clearance, and a 10-year corrosion resistance warranty. 

 

Water recycling

• Some vactor trucks recycle water already in the sewer, eliminating the need for fresh water. 

 

Services

• Vactor truck services are available seven days a week and can be used for small residential HOAs, large city contracts, emergency spills, and more. 

How often should I schedule sewer vactor service?

The general recommendation is to have your sewer lines cleaned every 18 to 22 months, or about every two years.

However, the frequency of cleaning may depend on a number of factors, including:

• Age of the sewer lines
• Older sewer lines are more likely to accumulate debris and blockages over time.
• Usage
• The more people living or working on your property, the more wastewater and sewage will be generated, which can increase the rate of buildup.
• Type of debris
• The type of debris that accumulates in your sewer lines can also affect how often cleaning is required. 

Regular sewer line cleaning is important for preventing costly problems and keeping your plumbing system in top condition. It removes buildup that sticks to the inner pipe walls, which can increase the risk of a blockage forming  Call and schedule your appointment today 800-GET-ROTO

What are the benefits of using a sewer vactor service?

Sewer vactor trucks, also known as hydrovac trucks, offer a range of benefits for cleaning and maintaining sewer systems.

Here's how they can help: 

 

• Reduced costs: Large tanks minimize trips to dump debris, saving on gas and labor.
• Faster clean-up: Trucks capture and transport both wastewater and debris for efficient removal. 
• Environmentally friendly: Vactor trucks produce no toxic substances and can use recycled water, reducing fuel consumption. 
• Improved safety: Workers stay outside of trenches, avoiding direct exposure to waste. 
• Prevents damage: Regular cleaning can prevent costly repairs by avoiding property damage and pest infestations. 
• Extended lifespan: Vactor trucks can help sewer systems last longer by removing blockages and debris that can cause corrosion and leaks. 
• Uncovers and repairs: Vactor trucks can safely uncover and repair subsurface sewer lines without damaging other utilities. 
• Reaches buried clogs: High-pressure hydro-jetting can reach clogs beneath yards without digging, saving time and money. 
• Eliminates odors: Routine cleaning removes debris like hair, oils, and food that can cause odors in pipes. 
• Energy efficient: Vacuum drainage systems only require electricity at the vacuum station, making them more energy efficient. 

Can sewer vactor service prevent sewer backups?

Yes, sewer vactor services can help prevent sewer backups: 

 

• Cleaning: Vactor trucks can clean sewer lines using high-pressure water jets to dislodge debris and grease. The debris is then vacuumed up and removed from the manhole. 
• Inspection: Vactor trucks can also inspect sewer lines to identify issues and ensure their integrity. 
• Maintenance: Vactor services can help maintain sewer systems and prevent backups. 

Here are some other things you can do to prevent sewer backups: 

 

• Be mindful of what you put down the drain: Avoid putting fats, oils, coffee grounds, rice, pasta, and other solids down the drain. 
• Install a backflow valve: A sewer backflow valve can help prevent costly damage. 
• Ensure your home is properly vented: Check your vent stack for blockages. 
• Don't install water fixtures over floor drains: Avoid installing water fixtures over floor drains or clean outs on the lowest level of your home. 
• Correct drainage connection problems: Correcting drainage connection problems can help prevent sewage backup into your home. 

Is sewer vactor service safe for all types of sewer lines?

Sewer vactor service, which uses a vacuum system to clean out and remove debris from sewer lines, is generally safe and effective for most types of sewer lines.

However, there are some considerations to keep in mind:

• Pipe Material: Most sewer lines, including those made of PVC, clay, cast iron, and concrete, can handle vactor service. However, older or more fragile pipes, such as certain types of clay pipes, might be more susceptible to damage. It's important for the service provider to assess the condition of the pipes before proceeding.
• Pipe Condition: If pipes are already damaged or deteriorated, high-pressure water jets used in some vactor services could potentially exacerbate existing issues. Inspection before service can help identify any weaknesses.
• Pipe Size: Vactor services are effective for standard residential and commercial sewer lines, but very narrow or unusually sized pipes might require special equipment or techniques.
• Root Intrusions: Vactor services can help with removing roots, but if roots have caused significant damage or if there's a serious blockage, additional methods might be needed.
• Local Regulations: Some areas have specific regulations or guidelines for sewer maintenance. It's a good idea to ensure that any vactor service provider complies with local codes and best practices.

Overall, a professional sewer service provider will typically assess the condition and type of sewer line before using a vactor truck to ensure the process is safe and effective. Call and schedule your appointment today 800-GET-ROTO